In today’s fast-paced business landscape, managing documents efficiently is crucial for organisations. Intelligent Document Processing (IDP) has been a hot topic over the last few years, so we are going to dive into what it’s all about.

What Is IDP? At its core, it’s a technology that combines artificial intelligence (AI) with automation to change the way manual documents are processed. These documents can be any sort, invoices, receipts, contracts, etc. Say for example, you have a registration form that customers fill out manually, then an employee needs to enter the data into the system to capture it. What IDP can do is either scan or capture the registration form using its optical character recognition and automatically capture the data in the fields you’ve trained it to recognise, then the data automatically goes into the system, so there’s no need to manually data entry and there’s no document type that can’t be captured.  

IDP is like having a tireless digital assistant that can sift through heaps of paperwork, extracting valuable information with precision. Let’s break it down:

• Automated Data Extraction: IDP takes the grunt work out of data extraction. Imagine invoices, forms, contracts, and reports—all automatically scanned and their critical data pulled out. No more manual data entry, no more errors.
• Document Classification: Ever felt overwhelmed by stacks of unsorted documents? IDP categorises them based on predefined criteria. It’s like having a smart librarian organising your files, making retrieval a breeze.
• Data Verification and Validation: IDP doesn’t just extract data; it also cross-checks it against existing databases or predefined rules. Accuracy and consistency are its superpowers.
• Seamless Workflow Integration: IDP plays well with others. It seamlessly integrates into your existing workflows and systems, enhancing efficiency and productivity. No disruptions, just smoother operations.
• Scalability and Flexibility: Whether you’re a small startup or a multinational organisation, IDP adapts.

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By leveraging IDP technology, organisations can:

• Boost Speed: Documents fly through processing pipelines faster than ever.
• Capture documents with handwriting or different languages including foreign characters
• Enhance Accuracy: No more costly mistakes; ensures 100% precision.
• Start immediately with any document.
• Access pre-trained skills for 150+ use cases.
• Design skills yourself.
• Monitor and analyse document processes.
• Integrate with any intelligent automation system.

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So, whether you’re a government agency or a private company, IDP is your ticket to streamlined document management. Not only is IDP amazing on its own, but it can also be integrated with other systems to make a process more automated. IDP can be used in all different industries; some examples are below of how they used intelligent document processing:

U.S. Food and Drug Administration - Receiving and processing vast amounts of documents each day, they turned to an intelligent document processing platform to digitise archived documents but also process current documents ensuring that critical reporting is captured accurately. Their challenge was they needed to digitise and process a backlog of over two dozen versions of forms with upwards of 120 complex fields, the solution was an AI-powered intelligent document processing platform that captures and extracts vital data and information from complex documents. Resulting in 99%+ accuracy ensures critical details are captured and delivered to the appropriate parties.

Carlsberg Group – the world’s leading brewery was looking for an intelligent solution for its order and delivery processes to accelerate time to market and customer satisfaction. The challenge was that employees had to manually enter information from incoming email orders into the system. The solution was integrating IDP technology, which automatically captures data from incoming orders. enabling thousands of pages per day whether they are electronic, paper or PDF documents. Resulting in touchless order processing rate of 92% and 140+ hours saved per month.  

DHL Group - With an automation ratio of about 90%, DHL still struggled with 10% of incoming payments that required labour-intensive intervention. The challenge was the quality of data and different formats of remittance advice files beyond the capabilities of SAP modifications. Success in dealing with that final 10% was consistent with DHL’s mission to accelerate digital transformation. IDP enables robotic process automation to understand and process semi-structured and unstructured document content. Optical character recognition (OCR) and IDP technologies automatically and accurately recognize, classify, and extract large amounts of critical data that becomes actionable for RPA. This resulted in reduced transaction costs, increased efficiency by 70% through an end-to-end solution, and they set the foundation for utilizing IDP capabilities such as natural language processing for automating further processes.  

Our IDP technology doesn’t mean upfront large costs to get started, and we have a flexible subscription-based model so you can get started straight away without the big commitment. We also have the expertise to integrate other AI-based or Cloud technology with IDP technology to create a full end-to-end automation process suited for your requirements, as every organisation is different. Partner with us and reach out for a no-obligation chat today to get IDP started in your organisation.