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What is digitisation?

Digitisation is the process of converting physical information and assets into digital form, making them more accessible and easier to use. This can include digitising paper documents, creating digital files, and using digital tools to manage and analyse data. For businesses, the benefits of digitisation are numerous. Here are some of the core benefits:

  • Improved efficiency: Digitising business processes can streamline operations and make them more efficient. This saves time and money, enabling businesses to focus on other areas of their operations.
  • Increased accuracy: Digital data is more accurate than manual data entry, reducing errors and preventing costly mistakes.
  • Better customer service: Digitisation can make communication with customers and meeting their needs easier. For example, digital records enable quick access to customer information, providing faster service.
  • Improved collaboration: Digital tools make it easier for team members to work together and share information, regardless of location.
  • Enhanced security: Digital records can be protected with encryption and password protection, making them more secure than physical records.
  • Better decision-making: Digital tools can help analyse data and make better-informed business decisions, leading to increased profitability and improved overall performance.

However, there are a few things that businesses should consider when digitising operations in New Zealand. These include:

  • Data privacy: It is important to ensure that businesses are compliant with relevant data protection and privacy laws, such as the Privacy Act 2020 in New Zealand, to manage and protect customer data.
  • Access to technology: Businesses need the necessary resources to support the digitisation process, including access to technology such as computers, software, and internet connectivity.
  • Digital literacy: Employees need a certain level of digital literacy to effectively use digital tools and workflows, requiring training and support.
  • Business culture: A significant change in business culture, particularly when shifting from paper-based to digital workflows, may be required. It is important to ensure that employees understand the benefits of digitisation and are motivated to embrace new digital practices.
  • Digitisation roadmap: Having a clear roadmap for digitisation, outlining goals, timelines, and required resources, can help ensure that the process is effective, efficient, and aligned with overall business objectives.

Desktop Imaging, being a digital solutions provider, can certainly help businesses achieve the benefits and address the important considerations of digitising their operations in New Zealand. Here are some ways Desktop Imaging can assist with digitisation:

  1. Data management and privacy: Desktop Imaging provides secure cloud-based storage solutions for businesses to manage digital data securely and compliantly with data privacy laws. We can also provide data backup and recovery solutions to ensure data is protected in the event of a disaster.
  2. Access to technology: Desktop Imaging can provide businesses with access to the latest digital technologies and tools, such as document management software, workflow automation software, and digital signature software. They can also provide guidance on selecting and implementing the most appropriate technology for a business.
  3. Digital literacy: Desktop Imaging provides training and support to help employees develop the digital literacy skills necessary to effectively use digital tools and workflows. This can include training on software and hardware, as well as guidance on how to manage digital files and data.
  4. Business culture: Desktop Imaging can work with businesses to develop a culture that supports digitisation. This can include developing policies and procedures for digital workflows and communication and providing support and motivation to help employees embrace new digital practices.
  5. Digitisation roadmap: Desktop Imaging can work with businesses to develop a clear roadmap for digitisation, outlining goals, timelines, and resources required. This helps ensure that the digitisation process is effective, efficient, and aligned with overall business objectives.

In summary, Desktop Imaging can assist businesses with the important considerations and benefits of digitising your operations in New Zealand by providing secure data management solutions, access to digital technologies, training and support for digital literacy, guidance on developing a digitisation-friendly culture, and development of a clear roadmap for digitisation. Have a chat to one of our Digitisation Experts to start working on going digital in your workplace.

Written by
Desktop Imaging

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